FAQ's

Product Guarantee

All dual texture products carry a 12 month manufacturers warranty. 

Global Distribution

We use DHL Global Logistics for our international distribution so you're products are in safe hands and you're informed by email the minute your order is dispatched right the way to your door. Orders have been distributed all over the world. International Orders: Expect 3-4 weeks from order placement to delivery. 

Shipping Rates

Rates differ between countries but we're confident you'll find the shipping rates affordable.  Add some products to the cart and see for yourself.  Orders over $1000 are most effective.

Other Costs

Each country differs in applicable taxes / government duties so our recommended approach is to add the products of choice to your cart and the applicable taxes will be displayed. 

Any other questions?

Please email us on sales@kaputarclimbingholds.com for any other questions or queries you may have and we're more than happy to accommodate as best we can.